Inbox
- Marcus Johnson9:41 AMRe: Claim CLM-8241 — repair timeline?Hi Sarah, the body shop says they can start Monday if the claim is approved by…CLAIMCLM-8241
- Hartwell Logistics8:55 AMRenewal quote — fleet expansionWe're adding 4 vehicles to the fleet before the July 29 renewal. Can you requote…RENEWALPOL-20441
- Dana OrtizYesterdayHandoff before PTO — open caseloadI've flagged 5 claims that need attention while I'm out Aug 3–7. CLM-8241 should…INTERNAL
- Aisha BelloYesterdayUploaded requested documentsI've attached the itemized bill and the referral letter you asked for…
- SystemJul 25Weekly digest — 64 renewals dueRenewals this week total $412K in premium. 23 have no assigned agent…
Handoff before PTO — open caseload
Dana Ortiz <dana.o@surebase.com> · to Sarah Kim · internal
Sarah — I've flagged 5 claims that need attention while I'm out Aug 3–7.
CLM-8241 should close this week; the estimate is in line with regional averages and I'd approve at $7,920 after deductible. The other four are waiting on documents and can sit until I'm back.
Everything's in the shared queue under my name. Shout if anything escalates.
Dana Ortiz · to Sarah Kim · internal
Sarah — I've flagged 5 claims that need attention while I'm out Aug 3–7.
CLM-8241 should close this week; the estimate is in line with regional averages and I'd approve at $7,920 after deductible. The other four are waiting on documents and can sit until I'm back.
Everything's in the shared queue under my name. Shout if anything escalates.